Best Western Grand Victorian Inn
What Guests Say
Breakfast was nice, and nobody made a fuss about me taking a plate up to my partner after eating mine. When we wanted new towels, front desk gave towels to us right away. Very nice!
Cailan
November 2024
Close to where i needed to handle the business i made the trip for,clean comfortable rooms
Raymond
August 2023
The staff was very polite and friendly. The room was clean and bigger than we expected. The breakfast was excellent: a lot of choices, both hot and cold. The location was convenient. The hot tub was amazing. The water stayed hot.
Susie
October 2024
We were going to see a show at Tioga Downs, so this was the closest place available....about 15 minutes away. Was pleasantly surprised at how nice it was! The room was very clean. Breakfast was the typical type of hotel breakfast which is all anyone really needs, so it was nice that it was included for free. We had to grab a taxi to Tioga Downs which was $20 each way, but better than worrying about driving (we had a few beverages).
Colleeeeeee
October 2023
Breakfast was ok. Need more options. The waffles were good. Some Organic cereals would be nice. Like Kashi. Bigger and better tasting muffins. Almond Milk to drink or put on cereal. We did not eat any cereal!!! The beds were comfortable. We asked for help with the TV and they came right away. I asked for another blanket and it was delivered promptly. My biggest complaint is that the inside of the heat register was filthy with dust!!! I asked them if they could clean it, but that never did happen!!!! Children, older adults and people with Asthma should not have to deal with those conditions.
Carolyn
November 2022
I love the pool and jacuzzi. Also love the fact I can bring my service dog. I've stayed at Grand Victorian so many times. I know my service dogs favorite was staring at himself in the mirror before getting on the elevator the way Tanner what strut his stuff like a million dollar baby is priceless. Sad to see mirror doors on elevator gone. I think that's what brought 100 percent more luxurious to this hotel alonh with many other unique features . Enjoyed our stay.
Herman
February 2023
Size of room, and the tub.
Becca
January 2023
The room and staff were professional and friendly. We enjoyed having the bar available for a quick drink.
Janet
August 2024
The staff was great from the moment we first got there, advised the bar was closed that night but that if we wanted anything he would get it for us, even said if we wanted a mixed drink he would do his best to make it. The room was clean and comfortable... the whirlpool in the room was prefect. The breakfast was good and fresh hot food was available.
Nieder
February 2023
It was clean and accommodating the staff was helpful and the breakfast was wonderful
Scott
June 2024
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